Refund & Return Policy

Last updated: July 2026

Thank you for shopping with My Garage.

We want you to be completely satisfied with your purchase. If you are not happy with your order, please read our policy below.

Returns

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unused and in its original condition.

• Be returned in its original packaging.

• Include all accessories and components.

Items that have been used, damaged by the customer, or returned without their original packaging may not be eligible for a refund.

Non-Returnable Items

The following items cannot be returned:

• Products damaged due to misuse or improper handling.

• Personalized or customized products.

• Gift cards (if applicable).

Damaged or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery.

Please include:

• Your order number.

• A description of the issue.

• Clear photos or videos showing the problem.

We will review your request and provide a replacement or a full refund if the issue is confirmed.

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Shipping costs are non-refundable unless the return is due to our error or the item arrived damaged or defective.

Return Shipping

Customers are responsible for return shipping costs unless:

• The item arrived damaged.

• The item is defective.

• The wrong item was shipped.

Order Cancellation

Orders may be cancelled within 12 hours of purchase.

After this period, your order may already be in processing or shipped and cannot be cancelled.

Lost Packages

If your package is lost during transit, please contact us. We will work with the shipping carrier to investigate the issue and provide an appropriate solution.

Contact Us

If you have any questions regarding returns or refunds, please contact us at:

Email: mygarageclient@gmail.com

We aim to respond to all inquiries within 24–48 business hours.